We are understand that our customer satisfaction and issues so our customer may request for the refund for our services. This policy outline our procedures and guidelines for requesting refunds.
Guaranteed money back in 7 days
We offer a seven-day money-back guarantee for all our hosting plans. If you find our services unsatisfactory for any reason within the first seven days of your subscription, you are entitled to a full refund of your hosting fees. It's important to note that services purchased using promo codes are not returnable.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Request for Refund
Customer who wishes to get refund need to submit a written request to our customer support within first 7 days of your subscription. Please provide bank account and reason for the refund (this helps us to improve our self and helps to provide good service to our customers). we will conduct a thorough review and aim to provide a response within 3 business days.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Eligibility
Only hosting payments are refundable; domain name registration and any other extra services are not covered in refunds. Additionally, accounts that violated our acceptable usage policy or terms of service are not eligible for refunds.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Method of dispose:
The refund process will mirror the original payment method. If the payment was made using a credit card, the refund will be transferred back to the same credit card. For payments made by check, the refund will be issued in the form of a check.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Cancellation
Your hosting account will be immediately cancelled and all related files, data, and emails will be erased if you request a refund. We suggest back up your data before contacting us for a refund.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Disputes
You can file a dispute with our billing department if you are unhappy with the outcome of your refund request. Together, we'll attempt to find a mutually acceptable solution and address any problems.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Updates to this Refund Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated Refund Policy on our website.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at support@maitryhost.in.
Posted 14 hours ago. Mar 2, 2024 - 00:23 UTC
